Worried about a loved one?

Try our SandPuppy Physio Online Service.

As our bodies age, it is natural for body pains and aches to occur with a high frequency. It can be hard to understand from our loved ones the specific kind of body pain they may be going through. A trained professional knows the right questions to ask.

SandPuppy has a team of trained professionals who can check in on you or your loved one. Check-ins are done on the phone or if possible, on a video call. They can be set up as an appointment over a phone call every 15 days, and this allows the person to report the progress to the physio. Often it is just about the periodic check in that helps the person.

How Does An Online Physiotherapy Consultation Work?

At its core, an online Physical Therapy consultation delivers the same service as an in-clinic consultation – just delivered online.

As the name suggests, an online Physiotherapy consultation is perfect for those unable to seek help in person.

The following are common reasons to have an online Physiotherapy Consultation:

  • Live remotely

  • Lack of time for in-person Physiotherapy

  • Injury while away on holiday/overseas

  • Looking to learn more about your condition

  • Wanting a second opinion

  • Temporarily housebound

And in order to best meet your consultation goals it’s important to familiarize yourself with the process.

Note: Please note our online session are of guidance and counselling nature and not meant to substitute for a medical visit. Do visit a doctor or a physiotherapist nearby whenever possible.

“Physiotherapy is not just about assessments, diagnoses, education and treatment, it’s also about motivation, support and a kind word every now and then.”

1. Online Physiotherapy Assessment

Like any regular Physical Therapy assessment, your therapist will need to ask a series of specific questions to fully understand the nature of your complaint.

You may also perform a series of physical movements and tests to round out your diagnosis.

The Physical Therapist will then work with you to make a plan for your recovery.

2. Online Physiotherapy Treatment

After achieving a clear diagnosis your therapist will likely provide in-depth education on the following:

  • What your injury is

  • Why it occurred

  • Likely lifestyle factors involved in your injury

  • Recommendations for work and activity going forwards

  • Estimated time of recovery

Your Physiotherapist will also provide an exercise program tailored specifically to your needs. These exercises typically focus on improving any deficits in strength, mobility, posture and body mechanics.

As your condition improves, these exercises will change and progress with you. Once you feel your rehabilitation is complete we can prescribe more exercises to help maintain your status and prevent re-occurrence.

3. Support

Physiotherapy is not just about assessments, diagnoses, education and treatment, it’s also about support. So it’s important to feel you have the capacity to ask questions and seek guidance with an online Physiotherapy consultation.

SandPuppy Physio Care Service Pricing

Register and book a free consultation.

  • Video / Tele Call

  • Type of Injury or Pain

  • Heat Therapy Recommendation

  • Exercise recommendation


Free with a purchase of any SandPuppy Product

  • Video / Tele Call

  • Type of Injury or Pain

  • Heat Therapy Recommendation

  • Exercise recommendation

350 INR/mo*

Fortnightly Consultation Service

  • Video / Tele Call  – 25 min

  • Check Injury or Pain Progress

  • Therapy Recommendation

  • Exercise recommendation

  • SandPuppy product on rent

*Billed for 3 months in advance

Design your own Consultation requirement